We ship orders Monday to Thursday and aim to ship within a couple of days of receiving your order and if the site shows that you are able to order an item then in 99.9% of cases it is in stock and available for shipping however on the odd occasion that it is not we will let you know.
Items that require some assembly or soldering are usually made to order and so may take a little longer but we still try to ship within a coule of days.
Vintage Relic and aged items are processed by us in batches and so it is possible that the item you order may be in the queue, but again we usually ship these within a couple of days as ordered items will jump the queue.
We opperate two shipping methods, Royal Mail Tracked 24 (this is a 1-2 day service) and Special delivery. For baskets under £250 you will have the option to shoose the service. For baskets over this value the default will be special delivery due to the need for adequate insurance.
We understand that customers may forget items that are needed and so place additional orders. We will always try to combine them and refund any excess postage but once we have printed the label we will not be able to do this.
Please note that we do not ship on Friday and your order may not ship on the day it is placed. For more information please see HERE
Royal Mail Tracked 24
Royal Mail Tracked 24 provides email and SMS (please provide a mobile number) notification of the progress of your order together with delivery option for you to delay of deliver to a safe place.
Aims to deliver the next working day including Saturdays (after you have received email notification from royal mail). This is NOT a guaranteed next day service.
Royal Mail Special Delivery
UK Special Delivery Guaranteed Next Day including Sunday.
There are three shipping methods, Royal Mail International Tracked, Royal Mail International Signed or Courier International.
Countries where the International Tracked Service is available will see this option for baskets up to £425 in value. Over this value the only option is Courier International. You can select Courier International at any time.
Countries where the International Signed Service is available will see this option for baskets up to £350 in value. Over this value the only option is Courier International. You can select Courier International at any time.
You can see a list of which Countries are Trackes or Signed HERE
We understand that customers may forget items that are needed and so place additional orders. We will always try to combine them and refund any excess postage but once we have printed the label we will not be able to do this.
Please note that we do not ship on Friday and your order may not ship on the day it is placed. For more information please see HERE
International Tracked or Signed
We offer 2 International Postage Shipping Methods depending on your shipping destination it will be either Tracked or Signed. This is determined by the arrangement that Royal Mail has with your local postage provider.
If the service is Tracked then you will be able to track your package but please note that there is no tracking when your parcel is with local customs.
If the service is Signed then there is limited tracking and your package and a signature will be required upon delivery.
For the service to your country please check here: Country sending guides | Royal Mail
Transit times for International Tracked & Signed, International Tracked and International Signed.
The transit times below are adjusted for packages that pass through local customs.
Europe delivery time 10 - 21+ working days (Actual transit time is dependant on local customs)
Worldwide delivery aim: 14-30+ working days (Actual transit time is dependant on local customs)
International Tracked:
1. Start tracking HERE. You can follow the traking stages below by expanding "Tracking History"
2. The parcel has been accepted at the Post Office.
3. The parcel has left the UK, usually 2-3 working days (now "Continue Tracking" transfer to your local postal service).
4. Your country may or may not show that the parcel received in your country. If not the next scan will be #6.
5. The parcel now enters customs and there is no tracking during this process, it can be 2 days to 3 weeks or more.
6. Released from customs.
7. Item arrives at local delivery office very important that you track as if 2 delivery attmpts are made then after 2 weeks the package will be returned to us.
8. Item delivered.
International Signed:
There is no tracking with this service only proof of delivery. If your country does not show as offering a tracked postal service then this is the best there is or courier.
Duty & VAT:
If the shipping destination is outside the UK then UK VAT will be deducted during the checkout process, alternatively you can click the "Globe" icon at the top of the page to see ex vat prices. Local VAT and duty will then be payable upon arrival.
Courier
Courier is the quickest and most reliable International Shipping option. It is more expensive but is fully tracked and usually clears customs promptly.
The actual shipper that we use is determined at the point of booking as we are not alligned with any particular provider but make a selection at the time of booking.
Transit times are usually 5-7 days. You will receive an email with all the tracking information.
Duty & VAT:
If the shipping destination is outside the UK then UK VAT will be deducted during the checkout process, alternatively you can click the "Globe" icon at the top of the page to see ex vat prices. Local VAT and duty will then be payable upon arrival.
